Privacy Policy

Note: This document is a general template and should be reviewed for legal accuracy.

1. Introduction

This Privacy Policy explains how we collect, use and protect your personal data when visiting or interacting with bestbrandincali.eu (the “Website”). By using this Website, you agree to the practices described in this policy, along with our Terms & Conditions and Cookie Policy.

2. Data Controller

The data controller responsible for your personal data is:

MIAMEDIA INTERACTIVE GROUP SRL
Bucharest, Nerva Traian 27-33
Phone: (+4) 0761779933
Email: [email protected]

3. Personal Data We Collect

Depending on your interaction with our Website, we may collect the following types of data:

• Identity & Contact Data: name, surname, company name, billing/shipping address, email, phone.
• Order & Transaction Data: products ordered, invoices, delivery details, payment confirmation (we do not store full card details).
• Account Data: login credentials (email + hashed password), preferences, profile information.
• Technical & Usage Data: IP address, browser, device information, pages visited, access logs, cookies.
• Marketing & Communications Data: newsletter subscription status and preferences.

4. How We Use Your Data

We process your personal data for legitimate purposes, including:

• Processing and delivering orders: confirmations, invoicing, logistics, and customer support.
• Creating and managing your account on our B2C/B2B platform.
• Improving the Website: analytics, performance monitoring, debugging.
• Marketing communications when legally permitted or based on your consent.
• Legal obligations: accounting, tax records, fraud prevention.

5. Legal Bases for Processing

• Contract performance – needed to process your order.
• Legitimate interest – website security, fraud prevention, service improvement.
• Legal obligation – compliance with accounting/tax regulations.
• Consent – for newsletters and non-essential cookies.

6. Cookies

We use cookies to provide core functionality, personalize your experience and analyze traffic. For full details, please see our Cookie Policy.

7. Data Sharing

Your personal data may be shared only with trusted third parties such as:

• IT and hosting providers ensuring website functionality and security.
• Payment processors – secure third-party payment gateways.
• Courier and logistics services – for order delivery.
• Professional advisers – accountants, auditors, legal consultants.
• Authorities – if required by law or court order.

We never sell your personal data.

8. International Transfers

If your data is transferred outside the EU/EEA, we ensure appropriate safeguards (e.g., Standard Contractual Clauses) in accordance with EU data protection laws.

9. Data Retention

We store your personal data only as long as required for the purposes mentioned or as mandated by law. Examples:

• Invoice & accounting records: stored according to tax regulations.
• Customer accounts: stored while active.
• Marketing data: stored until you unsubscribe or request deletion.

10. Your Rights

You have the following GDPR rights:

• Right of access – request a copy of your data.
• Right to rectification – correct inaccurate or incomplete data.
• Right to erasure – request deletion in certain cases.
• Right to restrict processing – in specific circumstances.
• Right to data portability – receive data in a usable format.
• Right to object – including to direct marketing.
• Right to withdraw consent – when processing is based on consent.
• Right to lodge a complaint with a supervisory authority.

11. Security

We use appropriate technical and organizational measures to protect your personal data. Although no system is perfectly secure, we take all reasonable steps to reduce security risks.

12. Marketing Communications

If you subscribe to our newsletter, we may send you product updates and special offers. You can unsubscribe at any time via the link provided in each email or by contacting us directly.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The updated version will be published on this page with a new “Updated” date. We encourage you to check this page regularly.

Updated: 25 November 2025